We used the company for a corporate event at Newmarket racecourse. When we returned to the vehicle at the end of the day, the driver had managed to run the battery down. He seemed to have no idea how to rectify it, neither did whoever he contacted at his head office. We tried to get it jump started, but nothing worked. after an hour or so of messing about, the driver informed us that a recovery vehicle was coming but would likely be another hour. We were not prepared to wait any longer and were forced to take 4 taxi's back to Peterborough at a cost to us of £400. When we lodged our complaints with the business they were extremely slow to respond, and when they did they refuted much of what actually occurred. in the end they offer an insulting £100 total compensation. Would NEVER use these rogues ever again!