This is my second time using CLS who in my first year were superb in dealing with my adverse credit history and finalising my first mortgage. The second time around I was initially hesitant due to the expected fees which are obviously higher with securing poor credit mortgages, however now those times are over they were as cheap as any other broker and by all means the most pleasant people to deal with, special shout out to Melissa who I had dealt with before my credit score changed, she was already on the ball and looking at mortgage offers for me the second my rating was in the good sector. Helpful, friendly, informative and an absolute pleasure to have dealt with, as a customer I can not ask for any more! Also to Ellen for arranging a chat about my mortgage protection insurance, and Freya who was informative every step of the way up until completion. Nothing is ever too much trouble, they answer every question in what I felt was honest and informative responses, I know they do this for a living but for someone who is new to the process and getting a mortgage in adverse circumstances and then a remortgage I can not sing their praises highly enough (and any other member of the team who I may have missed out, I do apologise). Highly recommended!! Thank you all so much for making a stressful time, easy, smooth and friendly!