I had a website hosted with Clook on a shared hosting account and decided to move it to my own reseller account and start hosting other sites of my own designs. I'm relatively new to web hosting and the Clook team made the process simple and were very fast in getting me sorted with what I needed. When I have had need to contact them, they have always responded within a few minutes and been very happy to help. They have also been very patient with my level of knowledge and have been excellent in explaining things clearly. I'm extremely happy with their level of service and would happily recommend them!