First, I was not home, the package could be left ouside, as nobody would steel it. I had to walk 30 min to picking point. At least, the delivery driver could call me. Second, assemble machine is quiet good easy and straigth foward. Machine looks great, cable quiet long. However, when you hovering, you have to use quiet bit forse It is hard to use it I have to use strangth to push it foward. This mainly lower the score. I bougth this machine for my carpet cleaning business, but looks like I have to use a lot of power during hovering. As well, I think delivery drivers are the face of the business. Therefore, I left this rate. . P.S I think PET TOOL is very small and the main brush could be bigger... This picture is, I cleaned my house yesterday.