The service was good, however, I would prefer to pay a little extra for delivery and have DPD deliver my products rather than Royal Mail who are extremely unreliable. Further more, the 3 star rating is more for the quality of the product, I purchased a replacement hose for my Vacmaster Power 30 PTO, this product has changed from the original hose supplied with the vacuum and the quality is nowhere near as good as the original, plus the inlet port is a completely different size than the original too? Why change something when it's not broken? Very disappointing..!