Some of the most obstructive staff I have ever come across. After many years of being a Homefleet customer I have left due to the attitude of some of the staff. A Mr McDonald in claims is the specific reason I will not renew my three vehicles with CG, I refuse to deal with a company that employs people so disinterested in my business. His attitude this year was very much in keeping with the person who did my renewal last year. Thank you to Louise who was the only helpful person I found in trying to arrange my renewals this year, she was able to find the claim that Mr McDonald denied existed and correct my NCD from 4 years as I was advised by someone else to 14. A relief to find someone knowledgeable and efficient. If the management would like more information I would be happy to be contacted.