I had ordered a hamper about 3 weeks in advance to be delivered on my mothers birthday, My mother was waiting for the delivery. When I contacted hampers.com as it still had not been delivered by late afternoon, they said that they had it out for delivery the next day, (the day AFTER my mothers birthday) supposedly because the delivery was going to Ireland. They did not even contact me to let me know that they would not be delivering on my mothers birthday even though I had ordered well in advance. Absolutely disgusted with this company, will never use these people again.