Don't waste your time, there is a good chance you won't get your hamper at all and you will spend ages chasing it (customer service is shocking-poor communication, takes ages for them to get back to you). We are a corporate account, started placing corporate orders in December. I ordered a birthday basket for January 5th, it is 24th Jan today and... still no basket. I have wasted so much time chasing it, every time I am asked to confirm the address for the deliver and nothing happens... I had a call from the customer service advisor and they didn't even seem to have read the notes...they didn't even know my name or the name of the company, they seemed so confused as to what the problem was... I would not recommend this company to anyone. As much as I appreciate mistakes happen, deliveries bounce back, etc., there is always a way to resolve, but here there simply is no communication, no urgency, they simply ignore you. Don't bother if you don't want to spend 3 weeks chasing a delivery that was meant to be a birthday gift!