I have bought an hamper and selected european delivery. Their website states that: 'Find the perfect hamper with our great range of European delivered hampers, with 40 years of experience in delivering hampers to European destinations. We will make sure your hamper arrives safely and to your receipts door. We offer fast and fully tracked airfreight delivery usually within two to three days to countries such as Germany, France, Spain, Netherlands, Italy and many more locations in EU Europe.' I selected 19th December as the delivery date and I ordered the hamper in November. Today 24th December, the hampers is still stuck in customs. My friend won't receive her gift in time for Christmas and all the money that I paid, including delivery, was all for nothing. I now have to explain to my friend that she won't indeed receive my gift for Christmas. I certainly won't bother buying from this company again, the kind of service they offered is truly appalling.