After going through some personal difficult times, my finances become uncontrollable. To the point that I felt like I was getting trapped in a bottomless hole of bills and phone calls. Basically I was chasing my own tail month by month. I tried a number of other companies but felt like they were talking down at me and made me feel very a little bit worthless. When I finally phoned Clark Richards I spoke to Katie Swain. She came across to be very friendly and made me feel that my financial situation was not as bad as I thought and there was a number of solutions. Which we discussed and came up with the best ways to get things sorted. There is also options to reduce payments slightly for the tougher months which helpful. I have all the staff at Clark Richards to be warm, friendly, understanding and professional. Thank you to Clark Richards I can actually see a very bright light at the end of what was a very dark tunnel.