Great customer experience. Hired a car from Venice to take to the Aples - in winter. The original company used stated that Winter tyres were available, but when I asked to confirm, they stated this was not available. I re-booked through Clarify, who checked and confirmed that winter tyres were fitted. Mark from Clarift took the time to check and confirm really quickly. The Car hire was painless, with a few forms to sign (pre-filled out online), Car was excellent (AWD with winter tyres) as requested, at a great price. Check-out and check-in were quick and there were no surprises. I'd certainly use Clarify Car hire again, there seems to be a certain pride in the personal touch here, and Mark had responded quickly. Not all Hire car sites are the same. I will certainly remember them in future.