I recently brought my van, under warranty, to Bassett Citroen Bridgend service center due to persistent daily low oil level messages over the last four months. Unfortunately, my experience has been far from satisfactory. Upon leaving the van for inspection, the first day seemed to prioritize other matters, delaying the resolution. When finally checked on the next day, no fault was identified. The suggested advice to avoid parking on hills proved impractical, considering the issue persists even on flat surfaces. I am disappointed by the lack of a thorough investigation and the impractical advice given. As a loyal Citroen customer, I expected a more efficient and effective resolution process. Summary of Service Visit: 1.Work Interruption: Lost two days of work as my van was unavailable for job. 2. Financial Loss: I incurred a cost of £138 for a service that provided impractical and ineffective advice regarding the persistent low oil level issue. 3.Additional Expense: Spent £10 on a spirit level, advised for parking adjustments, adding to the financial burden. 4.Unresolved Issue: Despite the service visit, the primary problem of the daily low oil level message remains unresolved. This overall experience has been both financially burdensome and time-consuming, leaving me dissatisfied with the level of service provided.