We have used Choice Stationary for a short while as when we searched for a stationary store near us, they same up top, and we needed local. We have ordered from them a few times and one thing that has consistently flagged up is when we order for next day delivery (within advertised time period), the order does not get dispatched until the day it is due to arrive. We have spoken about this to the trade account team many times, with no explanation. This week we placed an order for next day delivery which we failed to receive a dispatch notification. Upon calling we where told that one of the items was out of stock and was due in. So why let us purchase it!!!! Why let us choose next day!!! Why not, perhaps, pick up the phone and tell us, so we could have ordered it from a different supplier!!!! When we complained that it was not good enough I got a ‘what do you want me to do about it’ response. Asked for it to be cancelled and refunded. Order still showing as processing and not yet refunded. Cartridges we have used where good, but if orders do not arrived when quoted that is no real consolation.