Last time I order from Chocolate Society. I’d decided to order some of my wife’s favourite chocolate ahead of her 40th birthday, picked up a couple of bars. Usually I’m one to resent paying high shipping fees, but looking on the website it states they use DPD who are usually pretty swift. Fast forward 5 days and I’d had no confirmation of shipping, so contacted the company via their webchat. After a day (and on my wife’s birthday) of no response, I decided to email them instead. 4 days later and I’ve had absolutely no response from anyone in customer service, which is really poor. To be late is one thing, to charge a high shipping fee and also be later is another, but ignoring customer support is the final nail for me.