Order placed 03/12, with delivery by Royal Mail Standard Delivery.
Mon 5th - confirmation of dispatch
Following messages received from DPD (not Royal Mail)
Tues 6th - “sorry CHLTD parcel delayed due to unexpected issue. Now due Wed 7th.
Wed 7th - “sorry CHLTD parcel delayed due to unexpected issue. Now due Thur 8th.
Thursday 8th - We were in all day and doorbell never rang, but driver says he missed us and will be back on Fri 9th.
Fri 9th - “sorry CHLTD parcel delayed in transit. Now due Sat 10th.
Sat 10th - Now advised that due to a problem, delivery will now be Mon 12th.
How do CH expect me to respond when I still haven’t received my order???
Mon 12th - Advised that delivery would be between 2-3pm. Delivered at 2.50pm. Driver didn't ring doorbell, just knocked on door (which can't be heard, hence the doorbell!!). Fortunately, we had seen him arrive. He said sorry he'd missed us on Thursday, but he'd knocked several times. I said we had been in all day and what about ringing the doorbell to which he replied "Oh yeah I rang that too."
Delivery now completed, but I am very disappointed and seriously underwhelmed by the entire ChisholmHunter process.
1 year ago
Chisholm Hunter has a
4.5
average rating
from
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