Anonymous
Please please don’t buy from this company, they have absolutely no empathy or after care and if there is a problem with jewellery purchased then it’s “your” problem. Returned a ring barely worn because of COVID/lockdowns etc as the main stone was wobbly, I was told (surprise surprise) that it was damaged by me and I had to pay £235 to repair although there was a 10 year warranty. Their customer service even told me a hair or a thread caught in the claw could damage it?! In that case it’s not fit for purpose in my opinion and they have a duty of care to open a dialogue with me. 4 months down the line and nothing. Save yourself some trouble in the future and go elsewhere
2 years ago
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