To be honest I like the furniture but having had a few items the quality control is poor at best. I received a nest of tables that was so badly damaged the leg was secured to the table with tape. Obviously this was a mistake at the warehouse and the Chiltern team quickly ordered a replacement. I have to say the delivery teams I have had are really good and hard working. I then ordered two wardrobes almost £1,000 and there were marks at the back and internally. There were some light scuffs at the front. Chiltern solution was to send me a small pot about 1/5 full of touch up paint. The paint sorted the front and as you can't see the back or internally it was less of an issue. But these are, for me, expensive items and I expected better. Most recently I ordered a small sideboard. The damage on it is terrible there are massive cracks and and a dent on the oak top. Event the handles are missing! I had raised this issue by email and voicemail and got nothing for 3 days. Then I got an email saying they would try to source a replacement. I replied with a compliant and detailed all the issues and I have heard nothing since. So I am stuck with broken sideboard and a massive cardboard box which I need to keep should I ever get a response. The items I have are really nice and we are happy with them but quality control and after customer service is poor to say the least.