I tried to order one bedside table online but the website wouldn't let me pay so tried again later on but same problem occurred. I then rang Chiltern Oak and ordered over the phone. The item was delivered very quickly by Interlink but a second table arrived a few days later(which I did not order). The bedside table itself was lovely but did not go with the other bedroom furniture, it was much darker than on the website, beautifully packaged but wrong. Had to ring to arrange return and refund. After 10 days I rang Chiltern as still no refund, to be told that I would have a refund in a few days, after the 2nd phone call finally received my refund. Furniture good but customer service poor, not impressed when the phone was answered by "hello" , no company name or greeting, not professional! A bit reluctant to use online shopping again!