Received a sideboard with more chips and flawed pieces of wood than I have ever seen. Absolutely appalling workmanship. Received a replacement which was even worse! Received my Second replacement which as promised by them, and I quote:
“We will quality check this for you and take pictures of the new unit”. THIS CLEARLY DID NOT HAPPEN!! It appears this was an empty promise, i got up at 5.30 to take delivery of this which had been, according to them, quality checked before leaving the depot/warehouse/store. All I can say is, if this as been quality checked and accepted suitable for sale I would hate to see the items you see unfit for sale. I have attached photos. We have now read the ridiculous one star reviews on the website and now have a very clear idea of how your company operates. This being providing sub-standard furniture which is made in Vietnam by people who have very little skill and are given sub-standard materials to work with. To receive one piece of faulty/damaged furniture can be understandable but THREE is down to very cheap materials and workmanship.
1 year ago
Chiltern Oak Furniture has a
4.6
average rating
from
3,110
reviews
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