I purchased a wardrobe, bedside cabinets and chest of draws, they arrived the wardrobe was damaged.
I called and a replacement was sent, it arrived, they started to build it and I noticed that this was also damaged. More damage than the original wardrobe that was sent! I asked them to take it away and re-build the original one, whilst doing this they managed to damage it even more.
I called and another replacement was sent, this arrived and was also damaged!
Appalling customer service, no one seems to care was offered a 5% goodwill gesture!
No managers or supervisors available to speak to!
I highly suggest that you DO NOT buy from this company, they just take your money and send you damaged goods.
I will be reporting them to trading standards.
1 year ago
Chiltern Oak Furniture has a
4.6
average rating
from
3,110
reviews
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