Had 2 orders for different furniture items. - Both orders contained damaged items, due to a non existent QA process and poor packaging - The furniture is not the high quality I was expecting. The “oak” tops are 95% cheap MDF, with small oak side pieces and a thin top oak layer stuck on top, leaving inconsistencies in colour between these various pieces and visible join lines. This is false advertising as they don’t mention this anywhere on their website and advertise everything as “oak furniture” with “chunky oak tops”. From the look of the boxes it arrives in they source the products manufactured at low cost abroad and just resell them - The customer service is terrible. One refund not processed at all in the promised timeframe and I had to waste my time chasing it up. (They clearly have a lot of refunds to process, I wonder why?). Issue with the second refund with them not able to follow basic instructions or use any common sense Avoid at all costs