poor quality not OAK
My Mother ordered a coffee table as a Christmas gift, on opening the box just after Christmas the coffee table was damaged beyond economical repair.
Overall, the joints were visibly loose across several areas, particularly around the drawers
- The central support below the drawers is snapped
- The bottom shelf is loose/is coming away from the rest of the table
- The top is loose/coming away from the rest of the table
- The table top has a crack and large scratch in the centre.
So overall the present was a nightmare, the quality of the wood was poor, never oak in a million years!!
The upside to this nightmare, the returns procedure was straightforward and prompt and they credited the account back within 7 working day. Their Customer service assistant, knew her stuff, but I was surprised that straightaway, she offered me 30% discount, if I wanted to keep the coffee table, even with 30% off, the only use for the table would have been for a bonefire, laughable really.
2 years ago
Chiltern Oak Furniture has a
4.6
average rating
from
3,111
reviews
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