Horrible customer service. I have made several purchases from them and my last order was horrendous. I did not receive one of the items I had ordered and when I contacted the company. They refused to refund my money because they believed UPS stole the item however the box was completely sealed and all the other items were in box. Instead of admitting they were at fault, I had to ask for a refund through PayPal after the investigation concluded there was no tampering with box therefore it was a Childrensalon mistake that someone forgot to put the item in box. but even after that horrendous experience , i wanted to give them another chance and when i tried to make another purchase they only want me to do a bank transfer so that I don’t have buyer protection in the event, God forbid, their company would make another mistake. Shady, incompetent company with no regards for admitting their own fault. Do not do business with them.