I purchased a £460 Givenchy pleated dress. It was folded in half and stuffed into a small cardboard box. I spoke to customer service agent to complain about state of dress as it had lost all the pleating on one side. Was told to sort the issue out myself or return item, that's the nature of packaging and folding. It would have made more sense to place the dress in a more suitable sized packaging and not fold it. I will no longer be using this service. Dress required for funeral next week.
3 years ago
Childrensalon has a
3.0
average rating
from
40
reviews
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