As it relates to service, pricing, and final invoice received. Re: Booking Reference No. - 1936597 Dealing with Cheap Tickets was the worst experience I have ever encountered when trying to book travel. From selecting my flight to final payment was not without issues. Primarily, once my payment information was submitted, and I received final confirmation for this booking. To my surprise, some 10 hours later, the confirmation that I had received was NOT the final pricing, nor confirmation. While my credit card was charged immediately, and was reflecting pending on my card account, Cheap Tickets did not “finalize” the transaction until some 9 hours later which bumped me to a new day and a different price (like an additional $300). When I called to inquire as to why this had occurred, after I had received a confirmation, they said it was not confirmed. They then wanted to blame my bank and say that they had not received the authorization from my bank in time. A call to my major bank that holds my credit card, said no, that was not true. The transaction was pending with the bank waiting on the merchant (Cheap Tickets) to finalize the transaction on their end. In bringing this to the attention of the Customer Service representative he was insistent that it was my bank’s fault. I then insisted that my call be escalated to a supervisor. The supervisor then went into this diatribe about the confirmation I had received vs the e-ticket confirmation that I had not yet received. This new person now explained that the final price isn’t settled until the e-ticket is sent out. He also went on and on about how the “price changes every second”! I’ve never heard of such a thing. I’ve tracked and followed airfare prices for a long time, and yes, I know that fares change, but not quite like that!! Further, this supervisor then quoted me a price change, that reverted back to the amount that I had originally been charged; however, this price did not include seats. I then received an invoice from Cheap Tickets that indicated I had paid a certain amount for the flights, and for the seats. The next day, I received an email confirmation from Frontier (who the tickets were with through Cheap Tickets) that showed a lower price without seats. My questions now are: (1) why is the Frontier price cheaper than Cheap Tickets; and (2) why do I not have seats confirmed since the invoice from Cheap Tickets says that I do have seats? What’s going on here? Fraud??, and (3) why does Cheap Tickets not finalize and issue the e-ticket once the payment has been received?