Ordered the bag on sale for £30 instead of the usual RRP £125. I expected the quality would be better, however there was visible glue at the seams and a patch of glue on the leather next to the seam. Overall it just felt and looked quite cheap so I was surprised by the original price for the bag. It was definitely more the quality of a £30 bag but I would rather spend more and have something nicer so I arranged a return. I was disappointed that despite returning the item due to poor quality (no fault of my own), I will be charged a fee to return so I won’t even get all the money back that I paid. The returns process itself is also a bit outdated and cumbersome as I had to print the label and returns slip. Overall, I wouldn’t purchase from the website again.