Unofrtunately, I am unable to review the product, because I have yet to receive it.
Ordering online was easy, I got the product I wanted at a competitive price. The delivery information was provided, and I elected to have it delivered at a local shop for pickup.
The delivery company's update told me it would be available for collection on Tuesday 10th - it wasn't.
I then had a second update saying it had been delivered at 9:07am, so went to the shop for the third time, again no parcel. I'm told that the shop did not book it in because they had a problem scanning it in; the delivery company took the parcel back with them.
Later today, I will make my fourth visit to the shop (our my new 'local' as I'm beginning to think of it as) to see whether it has been re-delivered, and successfully booked in. Using the 'Follow My Parcel' link, I can see that they will attempt to deliver again today.
Clearly, I do not hold you responsible for the mix-ups of the delivery company, but I think you might like to be aware of these problems, which obviously impact on the overall buying experience.
It's a shame, because without this mis-hap, it's probable that I would have rated this a 5-star experience
Regards
Eden Winwood
8 years ago
Charles Hobson Mens & Ladies Wear has a
4.9
average rating
from
3,688
reviews
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