whilst the performance of your telephone booking operators was fantastic and definitely 5 stars the performance of the electrician is why your down to two stars, probably should be one star. the installation seemed to go smoothly and all appeared well. When I checked however in our main consumer unit we had one 32 Amp breaker feeding main circuits in the house, another of 16 Amps feeding a couple of rooms. A spare breaker of 10A was also in there, a range of others fed other circuits to the house To get a 32A feed to the dedicated chargemaster consumer unit, the electrician used my 32A breaker, putting the other circuits all through the 16 A circuit, the 10A breaker had been removed for some reason and was destroyed in the process (better tell this electrician that older breakers have the clip at the top) wiring not neat as well in the consumer unit. the upside is that the house was now being fed from a 16A so this started tripping quite happily, ive not reinstalled another 32A line to prevent this, at my expense, also still down a 10A breaker that was to be used for a small garage run. Recap--phone service and booking agents great Electricians--terrible