BP Pulsr Home charger not working. Rang customer services who sent a document to reboot which i done twice and did not rectify the problem. I rang again and customer services asked me to complete a document with all the home charger information and advised someone would call within 48 hours to arrange an engineer appointment. No one called... Rang again today after the weekend to be told that it takes 10 working days for someone to call me back from the bookings department so not sure why I was advised by someone else above 48 hours and they had no idea how long I would have to wait for an appointment. Poor customer service - they are happy to get all the home charger installations booked in but if you have a problem once it's installed you will be waiting weeks to get it fixed!!