Placed order for home car charger 5 months ago. 3 visits later and still no charger installed as the engineers who visited wouldn’t do anything other than run a cable, they wouldn’t lift a slab, or drill through a wall to enable the cable to be installed, this was post an initial survey they had carried out. On the final visit they had no chargers left, so left me a reel of cable to install myself and the charger would follow. The charger didn’t materialise, and as the grants were coming to an end, they were quick to offer a cancellation after my complaints. A poor service, that has left me out of pocket and still no home car charger installed. BP pulse have no resolution or any form of apology to offer. I certainly cannot recommend BP pulse.