I'm currently trialing a ev vehicle for Kent County Council, well I say trialing. I have had the van for 5 weeks and I bet I've not driven for more than 4 hours. Every chargemaster/pb pulse machine in my or neighbouring area has either not been working or there has been an I.T. issue. Ever time I call customer service it says there's high call demand at this moment in time. And when I do get through they tell me there's an issue of some sort and try again later..... well when your vehicle is low on charge you can't keep driving back and forth. Throughly disgruntled with whole experience. Only reason I gave it one star was for the one nice customer service adviser I got ( Tessa clarke)