Do not buy this charger! I have a had an awful experience from start to finish-contradictory advice and repeated requests for the same information pre install and now a charger that is simply dumb rather than smart as it appears incapable of remaining connected to the network. As a result it is costing me an additional £600 per year to charge my EV. To top it all, customer service is non existent- I complained about this and received a stock reply two weeks later to reset the power. I complained again 3 weeks ago via a call followed by 3 email complaints (including a request for a refund so that I can buy a proper smart charger) and I am still awaiting a response to any of these service tickets. In short. BP pulse has really diminished a historic British brand throughout this sorry saga to date.