Anonymous
Absolutely awful customer service. We have paid 3 months ago to gave the home charging station and we are still waiting for installation. The first appointment was changed without notice and the second appointment, despite us calling them to confirm on the morning if the appointment, was a no show. We called to be told that the engineer came but didn’t ring the doorbell. The customer service person was rude and blamed us for not hearing the door bell which is outrageous! Other delivery persons managed to deliver goods this morning without issues. I would NOT recommend this service! Expensive and exceedingly unprofessional and unhelpful customer service!
3 years ago
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