Quick delivery and kept up to date with the order. Beautiful jewellery. Would be 5 stars, however I bought this necklace as a replacement for the necklace my Nan got me for christmas. The original fell off my neck during a shopping trip and so I lost it. Whilst littering about the house a few days aho, this replacement did the same. Seems to be a glitch with the clasp on the chain where it keeps coming loose and falling off. Will have to get a replacement chain as I don't want to risk losing another beautiful locket. Otherwise, great service, would recommend the company and will consider for future gifts for family and friends.