I’ve been impressed with the customer service and speedy delivery however I’m very disappointed with the finish on the ‘primed’ product: there’s no evidence of any sanding of the painted surface which means I’ll have to spend time doing this myself - to provide context, the surface is as rough as P60 sand paper! This is very different from other primed MDF products I’ve bought from builders’ merchants. As a repeat customer who has previously bought the unprimed product, I chose the primed product for this large order to save time. This has been a complete false economy because I’ll spend my time completing the process myself. I use MDF extensively in my carpentry projects, yet I’ve always been able to minimise the surface roughness by applying a thinner priming coat and by using sharp cutting tools. I expect more care and attention.