The company is really proactive in terms of customer service and called me to double check my order and give me the option to have them primed before delivery if I changed my mind. However, the day my delivery was due and I was told I’d be called by the private courier 30 minutes before they arrived, I heard nothing. I had to call CE to be informed they didn’t have time to deliver my order and so it would be coming two days later. This was disappointing as I waited home all day for nothing. My order did come two days later as stated but the driver didn’t call me 30 minutes before and I had to practically beg him to bring my order to my building and load it into the lift. I had to remind him that it wasn’t a curb-side pick up and he ended up being helpful after asking him multiple times for assistance.