I have a lot of thanks to give COL. My mum was suddenly terminally ill and my dad was caring for her, and so it became my responsibility to get a lot of things in line. Mum wanted a non attended cremation, simple, sweet and for family to gather on the day of. As having never dealt with a death personally it was a lot of information to take in for a newbie on after-life matters. After doing some research I landed on celebration of life. My reasons being: Their website was simple and easy to understand. Their prices were the best. And their sense of love for the family and deceased drew me as well as their reviews settled my anxiety regarding a big decision. So the dreaded day arrived and I dialled the number that was clear on their website and the process began. In a moment of shock and sadness they made it clear and simple. Jenny on the phone patiently spoke through the proceedings with me and a few hours later the team turned up to take mum. My twin sister sat in as they moved her and she was beyond impressed with the love shown to mum as though she were still with us. They then sat with us and once again explained what the following steps would be to get things in order to arrange a cremation. Beyond thankful for the guidance. Being 28 I haven’t got the foggiest what to do after a death so their explanations were so helpful to us. We promptly got on with paper work and phone calls and Jenny called me every few days to keep me updated and see how me and my family were doing. My older sister lives abroad and had flown over to be with us for the gathering on mums cremation date. We had a dead line to work to and due to unforeseen delays from the doctors it meant our window for gathering on cremation day was closing. I made my concerns known to Jenny and she promised to do all she could and to our relief mum was cremated the day before my sister flew back out and we were able to fulfil mums wish. We chose not to have the ashes but that they be spread in the gardens. A few weeks later i received a letter and a certificate that a tree had been planted in honour of mum and also a card from the crematorium to say mums ashes had been spread and specifically where should we wish to visit in the future. The personal touch throughout this experience has been outstanding and meant an awful lot to me during a dark time for my family. I have and will continue to let others know about your lovely services and how you have helped us through this grievous situation. Thank you Jenny and team!