Mother died so cancelled the policy, no mention by the customer service rep that there was anything owing. Got a letter confirming cancelation, then 3 days letter a demand for payment on an outstanding balance, and saying they needed payment in 7 days.
I am ok to pay any balance, but the letter was terse and almost threatening. Dreadfull service, for somebody managing a bereavement. I guess this explains why they no longer take business. Shame on them And there parent company.
6 years ago
Castle Cover has a
4.1
average rating
from
603
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
