Beautiful products but I was quite shocked at the customer care of a company associating itself with quality. My purchase was not delivered to me. I was told by the person who dealt with the query that it had been delivered somewhere on my road and asked ‘cant you go and look for it?’. I did and wrote back saying I had knocked on all the doors of the range she gave me and nobody had it. That was last week. I have heard nothing since. I was about to order another sweater but it has made me nervous. The lost purchase was about £15. The next was to be over £200.