Never received my item! DPD dumped it on my doorstep when I was away for the weekend, and it wasn’t there when I got home! I received no delivery updates from this company to tell me it was being delivered. Contacted the company asking when I could expect my delivery, was how I found out my parcel was missing, received no help from them, they could not care less! They’ve got my £173 so aren’t interested in what’s happened to my parcel! Meant to be investigating with courier but haven’t communicated at all! DO NOT use this company, they are absolute cowboys! They are allowing couriers to leave parcels
In unsafe places, they’re accepting this, so are part of the problem! This issue is meant to be between them and the courier, but they’re happy to allow the customer to be affected! If a box is on a doorstep, the photograph is meant to show the door partially open, mine doesn’t. Courier states I accepted the parcel, but I was away, so this is a blatant lie! Time stamped, photographic evidence showing I was away with my family was submitted, but ignored! Who’s to say the courier didn’t lift the box, he lied about me signing for it, so has proven the he is untrustworthy. DPD are also banned from my property so shouldn’t have received this parcel in the first place, all factors this company are choosing to ignore! ***DO NOT WASTE YOUR MONEY ON THIS LOT! YOU WILL ONLY BE RIPPED OFF IF THERE’S A DELIVERY ISSUE! THE AFTER SALES TEAM ARE AWFUL!***
10 months ago
Cash Register Group has a
4.8
average rating
from
1,067
reviews
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