Cannot fault these guys at all ..contacted them on the Monday morning regarding my son's old laptop ..I didn't know much about the specifications. Spoke on chat via their website ..very very helpful ..I got asked to send some pics of the laptop and very quickly received a quote which I accepted ..filled out a few details and was surprised to get a collection by DPD the following day ..the laptop was received by cash in your gadgets by the Thursday and money was in my PayPal that evening. So total time from beginning to end was 4 days ...would recommend and most certainly use again 🌟🌟🌟🌟🌟 Ty so much for all your help