I bought Dell Cartridges for£12.98 and only when I paid was made aware that it could take 10 days for delivery. Based on that I found another supplier for the same Cartridges on ebay at a cost of £5.98. I was unable to cancel the order the same day which based on the proposed 10 day delivery seemed strange. Both orders arrived in exactly the same packaging and from the same supplier based in Europe !!! - The Cartridge shop item costing £7.00 more !!!!!!! I returned the Cartridge Shop items and got a full refund, however based on this I will not use shop with them again. I have given 2 stars only because of the good customer service I received in returning the items.