Very disappointed with purchase of car this time around, standards at Peter Vardy have dropped considerably. MOT requested by sales staff, this was not done prior to collection of vehicle, had to go back to be done. Finance settlements not done correctly I had to tell sales staff myself. Technician argued with me with regard to damaged wiper blades. Salesman told me day before collection he would see me tomorrow ( but knew he wouldn't as he was on holiday). 22/02/2020 ( I sold my car to you on 25/01/2020) I had notification from DVLA that I still owned my previous car which I was assured would be dealt with by the Peter Vardy Staff, who said it was not necessary for me to return slip to DVLA to notify sale of vehicle they would do it on line. DVLA were demanding road tax for a vehicle that I did not own any more. Had to ask staff to stamp warranty exchange for continuation of warranty on vehicle. The whole procedure felt like a conveyor belt, get them sold get them out, compered with our previous experience which was so easy and efficient. Do better Peter Vardy