Initial enquiry was responded to quickly, I travelled over an hour to see the car and speak with Robbie and was told 'yes yes yes' to everything and basically promised the world which turned out was not the case. I understand after the first couple of issues that Robbie said he was new, however, after the first misunderstanding this then should have been supervised by someone who was more familiar with the business and process for the customer as there were repeated issues. I was actually made to feel very stupid about buying a car when in fact I was pretty clued up during the process but was being mislead on different occasions. This lead me to getting my partner and family members involved as I felt as if I was not being taken seriously and false promises kept being made to me then taken away. After receiving my new car, sadly there was still issues with something I had been promised which again took weeks to fix and I had to go out of my way to take my car to the garage when it should have been fixed prior to the car arriving.