Picked up my car and had silver paint on my tyres, dent in the wet panel, burnt in polish on my door rubbers, chip in the windscreen, under guard broken underneath. This was all pointed out when I was buying the car and told don’t worry it will all be prepared to the highest standards when we pick it up at the big reveal. Which never happened. Also for some reason my parcel shelf does not lift up when I open the boot which did when I first saw the car and now has a chip in the windscreen which also wasn’t there when we first viewed the car. All in all very disappointed with the final presentation. Have now been contacted again and they are willing to sort this out for me, willing to give them a second chance and see how it goes from there.