Sales process and handover couldn't fault Craig Ross and Darren Brown for their outstanding customer care and smooth handling of sale to handover. Big reveal and build up was great myself, pregnant wife and two little girls were all there Darren made the kids very welcome and involved, But once cover removed the carstore/service side of your company has let us down with the poor standard as bodywork etc not done as promised, valet not up to your high standards ie old air fresheners attached to head rest back seats and feet wells not hovered sweets and wrappers left in car from previous owner. The next morning released No Drivers side window wiper, we have emailed and spoke to Craig the salesman and he had spoke to his sales manager and said the original work would be booked in and put to the high standards your company promise with also a goodwill gesture he had forwarded this to his Sales Manager Alan McMillan, we have emailed him also but had no reply from himself or the after sales team to correct all the issues and address them and still wait for their call and booking arrangements. As a first time customer to Peter Vardy the end of sales/handover experiences was very disappointing and we feel let down and a bit angry by it all. kindest regards Mr Donald