I bought a lovely car at a good price. The salesman was attentive and did his job well. He noted minor faults in the car which were to be fixed, prior to collection. At handover minor damage to the bodywork had not been repaired as agreed. I was given assurances this would be dealt with , but it took me a further 4 weeks to get the job done. There seems to be a lack of communication between departments.
On a different note, I was asked to pay £20 for fuel. I queried this and was informed, that every car was filled with £20 worth of fuel when it came into the showroom. Therefor I was paying for an unknown quantity of fuel. (At what price per litre and how many test drives had it been through prior to my purchase?) I'm not sure if this is not fraud! I also asked about the £99 Admin. Fee and was told this was for 'clarity', but not an explanation for the amount!!
5 years ago
CARZ Dundee has a
4.8
average rating
from
2,993
reviews
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