Initially impressed with the service but this changed and the level of professionalism decreased with having to return to the showroom twice to sign papers that should have been priority. Flow of information was poor regarding estimated date for delivery etc. Promises made for the car being available were never fulfilled. The presentation of the car left a lot to be desired with a number of glaring issues that should have been observed & rectified did not happen. Car has now to be returned to allow for all the noted issues to be closed out as necessary. This car should never have left the showroom with the amount of defects I noted (worn wipers, broken electric mirror control, scratched paintwork to name a few). Not impressed is an understatement!!!