The positives are the car is brilliant and I'm really happy with it and the work of salesman Craig Ross. He was a star from start to finish, made the whole buying process a breeze. Now for the negatives, the add says no hassles but the wife and I felt hassled all the time we were there with Mohammed. It wasn't his fault but the way the salesmen are told. We were scared to look at a car encase the salesman went over to it and tell us about it. Couldn't wait to get out again. Next is the cringeworthy handover of the car, I was so embarrassed and I think your staff felt the same. Another is the amount of phone calls I received after buying the car, pretending to make sure I was happy with the car but really to remind me to complete this review so Craig could get extra money (which he deserves) and the final straw was receiving a call today (6th February, 1 week after I drove the car away) Another salesman from your store phoned me asking if there was anything he could do to get me to buy a car from you after I visited your store on the 31st (the day I purchased and drove away with the car) Do you not update your notes?