Poor customer and internal communications caused a number of significant problems:
- failure to respond to my initial and follow up requests for car details resulted in a £700 increase in the cost to buy
- communications largely instigated by myself not the company
- delays in delivery of the car, only ascertained by my contact
- on delivery, poor handover (nice lad delivering but with little knowledge of the car)
- on checking no sat nav card had been installed, necessitated yet again contacting Peter Vardy, card now being posted to me.
2 years ago
CARZ Dundee has a
4.8
average rating
from
2,993
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